Shipping & Delivery
Effective Date: 27th of July 2024
At Decho Limited, we are committed to providing you with a seamless shopping experience. This Shipping and Delivery Policy outlines the shipping methods, costs, and delivery times for orders placed on our website.
1. Shipping Methods and Costs
We offer a variety of shipping options to meet your needs. Shipping costs are calculated based on the weight of your order, the shipping method selected, and the delivery destination. The available shipping methods and their costs will be displayed at checkout.
2. Processing Time
All orders are processed within [number] business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
3. Delivery Times
Delivery times vary based on the shipping method selected and the delivery destination. Estimated delivery times are as follows:
Standard Shipping: [number] to [number] business days
Express Shipping: [number] to [number] business days
International Shipping: [number] to [number] business days
Please note that these are estimated delivery times and actual delivery times may vary.
4. Order Tracking
Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within [number] hours.
5. Shipping Destinations
We currently ship to addresses within [list countries/regions you ship to]. Please note that we do not ship to P.O. boxes or APO/FPO addresses.
6. International Shipping
For international shipments, the recipient is responsible for any customs duties, taxes, and import fees that may be incurred. These charges are not included in the item price or shipping cost. Customs policies vary widely, so please contact your local customs office for more information.
7. Shipping Issues
If your order is delayed, lost, or arrives damaged, please contact us at [Your Email Address] with your order number and details of the issue. We will investigate the matter and work with the shipping carrier to resolve it.
8. Contact Us
If you have any questions about our Shipping and Delivery Policy, please contact us at:
Email:service@dechoshop.com
Decho Limited
P.O.BOX 8484, VISION CITY, WAIGANI, PORT MORESBY, MORESBY NORTH EAST,
NATIONAL CAPITAL DISTRICT (PORT MORESBY), PAPUA NEW GUINEA